Terms & conditions

Terms and Conditions

Last updated: October 18, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Application means the software program provided by the Company downloaded by You on any electronic device, named Kepsten

Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Country refers to: Ontario, Canada

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Inc, 4900 glen erin drive.

Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

Service refers to the Application or the Website or both.

Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to Kepsten, accessible from www.kepsten.ca

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

If you have any questions about these Terms and Conditions, You can contact us:

By email: Sales@kepsten.ca

Kepsten Service Marketplace – Additional Terms & Liability Disclaimer

1. Platform Role and Independent Contractors

Kepsten Inc. (“Kepsten”

“we”

“our”

, or “us”) operates solely as a technology platform

connecting customers (“Users”) with independent service providers (“Professionals”).

Kepsten does not employ, supervise, or control Professionals and is not responsible for their

actions, omissions, conduct, or performance. All Professionals are independent businesses

or contractors who operate under their own discretion and legal responsibility.

2. No Warranty or Liability for Services

Kepsten does not provide plumbing, cleaning, repair, or any other physical services. We

make no warranties, express or implied, regarding the quality, timing, safety, suitability, or

legality of any service performed by Professionals. By booking through the Kepsten platform,

Users acknowledge and agree that Kepsten shall not be held liable for any damage, loss,

personal injury, or claim arising from or related to the services provided by a Professional.

If any issue arises, Users must communicate directly with the Professional through the

in-app chat feature. Kepsten may, at its sole discretion, facilitate limited dispute assistance;

however, Kepsten is not obligated to provide refunds or compensation.

3. Insurance and Damages

Kepsten does not provide insurance coverage for damages, injuries, or property loss caused

during or after a service. Professionals may carry their own insurance; however, Kepsten

does not verify or guarantee the adequacy of such coverage. Users agree to hold Kepsten

harmless from any claims, damages, or expenses, including third-party or property damage

claims, arising out of any service transaction.

4. Payment, Estimates, and Add-Ons

All bookings made through Kepsten are subject to the pricing and payment system within the

platform. Prices displayed for services are estimates only and may vary depending on the

final scope of work. If additional work or materials are required, the Professional must

provide an updated quote through the Kepsten in-app chat or invoicing system, and the User

must approve it within the platform before proceeding.

All payments and invoices must be completed through Kepsten’s built-in payment system to

remain eligible for Kepsten’s satisfaction guarantee.

5. Satisfaction Guarantee

Kepsten may, at its discretion, offer a limited satisfaction guarantee on services that are fully

completed, approved, and paid through the platform’s official payment and communication

systems.

The guarantee does not cover damages, personal property loss, or issues arising from

off-platform communication, cash payments, or unapproved add-on work.

6. Communication Policy

To ensure safety and accountability, all communications between Users and Professionals

must occur through Kepsten’s built-in chat system. Off-platform communication (via phone,

text, or direct payment) voids any support or satisfaction guarantee offered by Kepsten.

7. Jurisdiction

These Terms and all transactions conducted through the Kepsten platform are governed by

the laws of Canada and the province of Ontario, without regard to conflict of law principles.

Any disputes shall be resolved in the courts located in Ontario, Canada.

A. Mandatory Platform Booking and Communication

1. 2. Platform-Only Bookings. All service requests, bookings, payments, scheduling,

cancellations, modifications, and any pre-service or post-service communications

relating to a booking must be created, made and processed exclusively through the

Kepsten Platform. Bookings or payments made outside the Platform (including direct

contact with a Vendor or payment in cash or by bank transfer) are strictly at your own

risk and are not recognized by Kepsten.

Effect of Off-Platform Arrangements. If you, a Vendor, or any third party arrange or

perform services outside the Platform (an “Off-Platform Arrangement”), you

acknowledge and agree that Kepsten:

a. will have no liability, responsibility, or obligation for those services or any related

dispute;

b. is not required to provide refunds, credits, dispute resolution, insurance

assistance, or any support related to the Off-Platform Arrangement; and

c. may, in Kepsten’s sole discretion, suspend or terminate accounts that repeatedly

use or promote Off-Platform Arrangements and may refuse to assist in any claim

arising from such arrangements.

3. Waiver. By entering into or facilitating an Off-Platform Arrangement, you expressly

waive any claim or remedy against Kepsten arising from that arrangement.

B. Vendor Contact and Information Flow

1. 2. Contact Unlocking. To protect user privacy and platform integrity, full Vendor contact

details and direct communications are generally unlocked only after a booking has

been confirmed and payment authorisation has been made through the Platform.

Limited Vendor profile information (e.g., service categories, rating, general bio) may

be visible prior to booking.

Consent to Share Contact Details. By confirming a booking you consent to Kepsten

sharing your contact details and booking information with the Vendor for the

purposes of performing the requested service.

C. Insurance — Acknowledgement and Allocation of Risk

1. 2. 3. 4. No Platform Insurance. Kepsten does not provide insurance for Customers or

Vendors in connection with services provided through the Platform.

Customer Acknowledgement — Pre-Booking Verification is Not Required. You

acknowledge and agree that Kepsten’s process permits bookings to be placed prior

to direct Vendor communication; therefore, you may not receive or review Vendor

insurance certificates, licences, or other credentials until after a booking is confirmed

and contact is unlocked. By making a booking you accept this operational model and

the timing of information disclosure.

No Representations or Guarantees. Kepsten makes no representation or warranty

that any Vendor is insured, licensed, or otherwise qualified, unless Kepsten expressly

states otherwise in writing or in the Vendor’s profile at the time of booking. Kepsten is

not responsible for any Vendor’s failure to maintain insurance or licences.

Customer Responsibility; Assumption of Risk. You agree that any decision to proceed

with a Vendor after booking is your decision. You accept all risk relating to the

Vendor’s insurance status, performance, conduct, or compliance with laws. Kepsten

shall not be liable for losses, damages, injuries or claims arising from or connected to

a Vendor’s insurance status or lack thereof.

D. No Guarantees; Limitation of Platform Obligations

1. No Service Guarantee. Kepsten only facilitates the introduction and transaction

between Customers and Vendors. Kepsten does not guarantee the quality, safety,

results, timelines, or legality of any Service. Any warranty or guarantee for Services

is offered, if at all, only by the Vendor and not by Kepsten.

2. No Liability for Vendor Acts. Kepsten is not liable for any act or omission of any

Vendor, including but not limited to negligence, property damage, theft, personal

injury, or breach of contract.

E. Enforcement and Remedies

1. 2. Suspension/Termination for Off-Platform Conduct. Kepsten may suspend or

terminate accounts, withhold dispute assistance, and refuse access to promotions or

refunds if Kepsten reasonably believes a Customer or Vendor has engaged in

Off-Platform Arrangements or otherwise circumvented the Platform.

Indemnification. You agree to indemnify and hold Kepsten harmless from any claim,

loss, liability, damage or expense arising from Off-Platform Arrangements or your

decision to proceed with a Vendor after booking.

F. Customer Acknowledgement

By using the Platform you acknowledge that you understand and accept:

●

the Platform’s booking and contact flow (booking first, direct contact unlocked

afterward);

the allocation of risk with respect to Vendor insurance and credentials; and

●

the limitation of Kepsten’s liability for Off-Platform Arrangements and Vendor acts

Terms and Conditions

Last updated: October 18, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

Definitions

For the purposes of these Terms and Conditions:

Application means the software program provided by the Company downloaded by You on any electronic device, named kepsten

Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.

Country refers to: Alberta, Canada

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to kepsten Inc, 4900 Glen Erin drive.

Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

Service refers to the Application or the Website or both.

Website refers to kepsten, accessible from www.kepsten.ca

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

"AS IS" and "AS AVAILABLE" Disclaimer

Governing Law

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

Severability and Waiver

Severability

Waiver

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

If you have any questions about these Terms and Conditions, You can contact us:

By email: sales@kepsten.ca

Terms and Conditions

Last updated: October 18, 2025

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

Definitions

For the purposes of these Terms and Conditions:

Application means the software program provided by the Company downloaded by You on any electronic device, named Kepsten

Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.

Country refers to: British Columbia, Canada

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Kepsten Inc, 4900 GLEN ERIN DRIVE.

Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

Service refers to the Application or the Website or both.

Website refers to kepsten, accessible from www.kepsten.ca

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

"AS IS" and "AS AVAILABLE" Disclaimer

Governing Law

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

Severability and Waiver

Severability

Waiver

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

If you have any questions about these Terms and Conditions, You can contact us:

By email: SALES@KEPSTEN.CA

Terms & conditions

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