Question 1

What plumbing services can I book?

Accepted Answer

You can book repairs, installations, leak fixes, drain cleaning, and more — all handled by verified professionals.

Question 2

How do I get a quote?

Accepted Answer

After booking, your assigned plumber will review the issue and share a clear price before starting any work.

Question 3

Is there a visit fee?

Accepted Answer

Some jobs may include a small visit or diagnostic fee, shown upfront before you confirm the booking.

Question 4

Can the plumber adjust the price after arrival?

Accepted Answer

Yes, if extra work or parts are needed. The plumber will share the updated quote in the Kepsten chat for your approval before continuing.

Question 5

How should I communicate or confirm prices?

Accepted Answer

Once you’ve booked, use the inbuilt Kepsten chat feature to discuss the issue, confirm prices, or approve any add-ons through Kepsten platform only. All job details must stay in the chat — our satisfaction guarantee applies only to jobs managed through it.

vanity installation